PIENUD is committed to protecting the privacy of users of its website. This policy describes the data we collect, the purposes of processing and your rights.
Data controller
PIENUD — 12 rue des Tisserands, 75011 Paris, France
Personal data contact: privacy@pienud.com
Data collected
We may collect in particular:
- Identity and contact details (surname, first name, email, address, phone number)
- Order and payment data (via Stripe; we do not store your bank card details)
- Customer account data and preferences
- Technical data (cookies, logs, IP address) for the operation of the website
Purposes
Your data is used to process your orders, manage your account, provide customer service, improve our services and, with your consent, send you our communications.
Transactional emails (order confirmation, shipping, delivery, account) are sent from no-reply@pienud.com. Customer service remains available at contact@pienud.com; you may reply to emails you receive — replies go to contact@pienud.com.
Retention
Data is retained for as long as necessary for the purposes pursued, then archived or deleted in accordance with applicable legal obligations.
Your rights
You have the right of access, rectification, erasure, restriction, objection and data portability. To exercise these rights: privacy@pienud.com.
Cookies
The website uses cookies that are strictly necessary for its operation (session, cart) and, where applicable, analytics cookies subject to your consent.